Shipping Policy

At Herbal Vineyards, our goal is to make sure your order arrives fresh, safe, and reliable every time.

🚚 $0–$49.99 → $8.99 Standard | 💸 $50+ → Free Shipping

🌱 Shipping Schedule

• Sea Moss Gel (perishable): Shipped Monday – Friday. Our carriers deliver on Saturday, so your gel never sits in a warehouse over the weekend.
• Dry Products (capsules, dried sea moss, etc.): Shipped Monday – Friday.

⏱️ Processing Time

• Orders are processed and shipped within 1–3 business days of purchase.
• Cut-Off Time: Orders placed after 10:00 AM EST are processed the next business day (within our 1–3 day window).

🚚 Delivery Time

• Orders ship via UPS Ground or USPS Ground Advantage.
• Transit time is typically 2–5 business days, depending on your location.
• A tracking number will be emailed to you as soon as your order ships.

❄️ Freshness & Packaging

• All Sea Moss Gel is packed in glass jars, shipped with ice packs and insulated liners to keep your order cool and fresh during transit. 

       When your order arrives:

• Place jars in the refrigerator for 2–3 hours before consuming for the best taste and texture experience.

• If you plan to freeze your gel, please transfer it to a freezer-safe container first, as our glass jars are not freezer-safe.

✅ Our Freshness Guarantee

We take pride in every order. If your shipment is delayed or arrives with any issues, contact our support team — we’ll make it right.